Our Policies
Our policies help create a safe, welcoming and well-managed community house for everyone. They set out how we operate, the standards we work to, and what participants, volunteers, staff, tutors, hirers and visitors can expect when engaging with us. We believe good governance supports a thriving community, and we are committed to being transparent, inclusive and accountable in everything we do. Our policies are reviewed regularly to ensure they remain current and reflect best practice, legislative requirements and the needs of our community.
| Policy Name | Description | Link |
|---|---|---|
| Code of Conduct | Outlines the standards of behaviour expected of everyone involved with Olinda Community House. It helps create a safe, welcoming and respectful environment by setting clear expectations for how we treat one another and interact within our community. | https://tinyurl.com/3s3rfxaa |
| Child Protection and Safeguarding Policy | Establishes safe practices and legal compliance when working with children and vulnerable people. | https://tinyurl.com/5n8rzfhk |
| Equal Opportunity and Anti-Discrimination Policy | Promotes an inclusive, respectful, and safe organisational culture. | https://tinyurl.com/4cu49z55 |
| Health and Safety Policy | Ensures a safe environment in line with workplace health and safety laws. | https://tinyurl.com/yckbbt96 |
| Volunteer Rights and Responsibilities Policy | Ensures volunteers are treated fairly and supported in their roles. | https://tinyurl.com/ywcbjfp7 |
| Complaints, Grievance and Compliment Management Policy | Provides a fair and accessible pathway for addressing concerns or disputes. | https://tinyurl.com/tbawt2ac |
| Privacy and Data Protection Policy | Governs the collection, storage, and use of personal information. | https://tinyurl.com/29ds62ns |